Who we are
A2FixTech is a digital marketing agency based in Pune, Maharashtra, India. We provide the following services:
- Digital Marketing (SEO, GEO, Social Media, Content Marketing)
- Website Design & Development
- PPC & Google Ads / Meta Ads Management
- AI-Powered Marketing Solutions
- Email Marketing & Automation
- Video & Reels Marketing
- Learning Programmes (Digital Marketing & AI courses for students and professionals)
Registered Address: 102 Krushnai Residency, Near Manjri BK, Pune, Maharashtra, India
Website: https://a2fixtech.com
Email: a2fixtech@gmail.com
Phone: +91-7887313701
02
Information We Collect
We collect information to provide and improve our services. The types of information we collect include:
2.1 Information You Provide Directly
- Contact Form: Name, email address, phone number, and message when you fill out our contact form
- Service Enquiries: Business name, website URL, marketing goals, and budget information
- Learning Programme Enrolment: Student name, class level, parent/guardian name, phone number, and email
- Book a Call: Name, email, preferred time, and nature of enquiry
- Email Subscription: Email address when you subscribe to our newsletter or updates
2.2 Information Collected Automatically
- Usage Data: Pages visited, time spent, links clicked, and browser actions on our website
- Device Information: IP address, browser type and version, operating system, and device type
- Referral Source: How you arrived at our website (search engine, social media, direct link)
- Cookies & Tracking Data: As described in Section 4 below
2.3 Information from Third Parties
- Social media profile data if you connect or message us via Facebook, Instagram, LinkedIn, or Twitter/X
- Google Analytics data about visitor behaviour on our website
- WhatsApp Business communication data when you contact us via WhatsApp
| Data Type | Purpose | Retention |
|---|---|---|
| Name & Email | Service communication, enquiry follow-up | 3 years or until withdrawal |
| Phone Number | Callback, WhatsApp communication | 3 years or until withdrawal |
| IP Address | Security, analytics, fraud prevention | 13 months |
| Cookie Data | Website experience, analytics | Up to 2 years |
| Learning Enrolment Data | Course delivery, certification | 5 years |
| Payment Information | Billing (processed by payment gateway) | As required by law |
How We Use Your Information
We use the information we collect for the following purposes:
3.1 To Provide Our Services
- Respond to your enquiries, quote requests, and service bookings
- Deliver digital marketing, SEO, web design, and advertising services
- Enrol and manage students in our AI and digital marketing learning programmes
- Send you project updates, reports, and deliverables related to active services
3.2 To Improve Our Website & Services
- Analyse website traffic and usage patterns to improve content and navigation
- Understand which services and pages generate the most interest
- Test and improve our website performance, speed, and user experience
3.3 For Marketing & Communication
- Send newsletters, blog updates, offers, and service announcements (only with your consent)
- Retarget website visitors with relevant ads on Google and Meta platforms
- Send promotional offers for our learning programmes and new services
3.4 For Legal & Business Compliance
- Maintain records as required by Indian tax and business law
- Prevent fraud, misuse, or abuse of our website and services
- Comply with lawful requests from government or regulatory authorities
Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience and analyse how our website is used.
4.1 What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They help websites remember your preferences and understand your browsing behaviour.
4.2 Types of Cookies We Use
- Essential Cookies: Required for the website to function properly (login sessions, form submissions, security). Cannot be disabled.
- Analytics Cookies (Google Analytics): Help us understand how visitors interact with our website — pages viewed, time spent, and traffic sources.
- Marketing Cookies (Google Ads / Meta Pixel): Used to show you relevant ads after visiting our website and to measure ad campaign performance.
- Preference Cookies: Remember your settings and preferences for a better experience on return visits.
4.3 Third-Party Tracking
We use the following third-party tools that may set their own cookies:
- Google Analytics — website traffic analysis
- Google Tag Manager — manages tracking scripts
- Meta Pixel (Facebook) — ad retargeting and conversion tracking
- WhatsApp Business Widget — customer communication
- Google Maps — location display
4.4 Managing Cookies
You can control or delete cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our website. You can also opt out of Google Analytics tracking at tools.google.com/dlpage/gaoptout.
Sharing Your Information
We do not sell, rent, or trade your personal information to any third party. We may share your data only in the following limited circumstances:
5.1 Service Partners & Tools
We use trusted third-party platforms to operate our business. These include:
- Google Workspace — email and document management
- Meta Business Suite — social media management and advertising
- Google Ads Platform — paid advertising campaigns
- Payment Gateways — for processing learning programme fees (processed directly by the gateway; we do not store card details)
- Email Marketing Tools — for sending newsletters (e.g., Mailchimp or similar)
- WhatsApp Business API — customer communication
All third-party partners are required to handle your data in compliance with applicable privacy laws and our data processing requirements.
5.2 Legal Requirements
We may disclose your information if required to do so by law, court order, or government authority, including compliance with India’s Information Technology Act, 2000 and its amendments.
5.3 Business Transfer
In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the acquiring entity. We will notify you via email or a prominent notice on our website.
Note: We never share your personal information with advertisers or third-party marketing companies for their own promotional purposes without your explicit consent.
Data Storage & Security
6.1 Where We Store Your Data
Your data is primarily stored on secure servers within India and/or on Google Cloud infrastructure (which may involve international data transfers). We take appropriate safeguards to ensure your data remains protected.
6.2 Security Measures
We implement industry-standard security measures including:
- SSL/TLS encryption for all data transmitted to and from our website
- Password-protected admin access to website and data systems
- Regular security updates and vulnerability scanning for our WordPress website
- Restricted internal access to personal data on a need-to-know basis
- Secure, encrypted email communication for client reports and sensitive data
6.3 Data Breach
In the event of a data breach that is likely to affect your rights and freedoms, we will notify you within 72 hours of becoming aware of the breach, in accordance with applicable Indian data protection regulations.
Your Rights
Under India’s Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023, you have the following rights regarding your personal information:
- Right to Access: Request a copy of the personal data we hold about you
- Right to Correction: Request correction of inaccurate or incomplete personal data
- Right to Erasure: Request deletion of your personal data (subject to legal obligations)
- Right to Withdraw Consent: Withdraw consent for marketing communications at any time
- Right to Grievance Redressal: Lodge a complaint with our Grievance Officer (see Section 11)
- Right to Nominate: Nominate another individual to exercise your rights in case of incapacity
To exercise any of the above rights, please email us at a2fixtech@gmail.com with the subject line “Data Rights Request”. We will respond within 30 days.
Third-Party Links
Our website contains links to third-party websites including:
- Facebook / Meta (facebook.com)
- Twitter / X (x.com)
- Instagram (instagram.com)
- LinkedIn (linkedin.com)
- YouTube (youtube.com)
- Google Maps
Clicking on these links will take you away from our website. We are not responsible for the privacy practices or content of third-party websites. We encourage you to read the privacy policy of every website you visit.
Our website is built on WordPress using Elementor. WordPress and Elementor may collect anonymised technical data as part of their platform operations. Please refer to Automattic’s Privacy Policy for details.
Children’s Privacy
Our website and general digital marketing services are intended for users who are 18 years of age or older. We do not knowingly collect personal information from children under the age of 18 through our main website.
Learning Programmes for School Students (Class 5–10)
Our AI and digital marketing learning programmes are designed for students in Classes 5 to 10 (approximately ages 10–16). For these programmes:
- Enrolment data (student name, class, contact) is collected only from a parent or guardian
- We do not directly market to minors or contact students independently
- All communication regarding the learning programme is directed to the parent or guardian
- Student data is used solely for course delivery and certification purposes
- Parents may request access to, correction of, or deletion of their child’s data at any time
If you believe we have inadvertently collected personal information from a child without parental consent, please contact us immediately at a2fixtech@gmail.com and we will promptly delete such information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, technology, or legal requirements. When we make significant changes, we will:
- Update the “Last Updated” date at the top of this page
- Post a notice on our website homepage for 30 days
- Send an email notification to active subscribers and clients (where practical)
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our website and services after any changes constitutes your acceptance of the updated policy.
Previous versions of this policy are available upon request by emailing a2fixtech@gmail.com.
Grievance Officer
In accordance with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023, the name and contact details of the Grievance Officer are provided below:
Grievance Officer
Name: Amruta Mane
Designation: Founder & Director, A2FixTech
Email: a2fixtech@gmail.com
Phone: +91-7887313701
Address: 102 Krushnai Residency, Near Manjri BK, Pune, Maharashtra, India
Response Time: We will respond to all privacy grievances within 30 days of receipt.
If you are not satisfied with our response, you may lodge a complaint with the appropriate regulatory authority under the Digital Personal Data Protection Act, 2023.
Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of India, including but not limited to:
- The Information Technology Act, 2000 and IT (Amendment) Act, 2008
- The Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
- The Digital Personal Data Protection Act, 2023
- The Consumer Protection Act, 2019
Any disputes arising from this Privacy Policy shall be subject to the exclusive jurisdiction of the courts in Pune, Maharashtra, India.
Effective Date: 1 June 2026 · Last Updated: 1 June 2026 · Version 1.0